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Did You Know?

Boston’s fire hydrants are color coded to indicate low or high pressure. This information is critical for fire fighters and others, especially in the event of an emergency. You should never paint a hydrant, as it is important that they are visible and identifiable.

Report a Sewer Sanitary Overflow (SSO)

Basement SSO

To report a sanitary sewer overflow (SSO) or sewer backup, call BWSC’s 24 Hour Emergency Service Line at 617-989-7000.

If you encounter a SSO in your home or business:

  • Avoid contact with sanitary flow
  • Report any SSO to BWSC
  • Use caution while cleaning following a backup or contact a cleaning contractor. See Cleanup Procedures after a Sewer Backup for more information.

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