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Report a Sewer Sanitary Overflow (SSO)

To report a sanitary sewer overflow (SSO) or sewer backup, call BWSC’s 24 Hour Emergency Service Line at 617-989-7000.

If you encounter a SSO in your home or business:

• Avoid contact with sanitary flow
• Report any SSO to BWSC
• Use caution while cleaning following a backup or contact a cleaning contractor. See Cleanup Procedures after a Sewer Backup for more information.