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Did You Know?
Insulating pipes in unheated spaces, like the basement, can reduce your wait time for warm water during the cold months.
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Neighborhood Site Visits
The Boston Water and Sewer Commission regularly visits locations throughout Boston neighborhoods to facilitate customers who wish to conduct business with a Community Services officer. BWSC staff will be able to:
- Accept payments (check or money order only).
- Resolve billing or service complaints
- Review water consumption data for your property
- Arrange payment plans for delinquent accounts.
- Process elderly or disabled persons discount forms
- Explain BWSC customer programs
For additional information, please contact Dolores Randolph at 617-989-7000.