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Neighborhood Site Visits

The Boston Water and Sewer Commission regularly visits locations throughout Boston neighborhoods to facilitate customers who wish to conduct business with a Community Services officer. BWSC staff will be able to:

• Accept payments (check or money order only).
• Resolve billing or service complaints
• Review water consumption data for your property
• Arrange payment plans for delinquent accounts.
• Process elderly or disabled persons discount forms
• Explain BWSC customer programs

For additional information, please contact Dolores Randolph at 617-989-7000.

2018 Site Visits July-December Schedule